ABOUT THIS NOTICE

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Pandora’s Soap Works (also known as “PSW” OR “COMPANY” or “WE”) is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you in accordance with data protection law. Please read it carefully.

Data protection law generally says that the personal information we hold about you must be:

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• Used lawfully, fairly and in a transparent way.

• Collected only for valid purposes that we have clearly explained to you in this Privacy Policy and not used in any way that is incompatible with those purposes.

• Relevant to the purposes we have told you about and limited only to those purposes.

• Accurate and kept up to date.

• Kept only as long as necessary for the purposes we have told you about.

• Kept securely.

 

If you have any questions about this notice or how we collect and use personal information about you, please contact us at kopp@pandorassoapworks.com.

In this age of the Internet where privacy has become an increasing concern, we take your privacy very seriously. The privacy and security of your personal data (the “Personal Information”) which we collect from you is important to us. It is equally important that you understand how we handle this data. The Company will not knowingly collect or use Personal Information in any manner not consistent with this policy, as it may be amended from time to time, and applicable laws.

This Privacy Policy governs the manner in which PSW. collects, uses, maintains and discloses information collected from www.pandorassoapworks.com website. This privacy policy applies to the Site and all products and services offered by Pandora’s Soap Works.

Is PSW complying with GDPR?
Yes, PSW is complying with GDPR through the information collection disclosures included in this document.

We reserve the right to keep customer data for a period of time adequate to ensure compliance and respond to follow-up inquiries. Pursuant to regulatory, legal, and security requirements in Chapter 2 of the General Data Protection Regulation this timeline is determined based on the type of data, the security implications of storing the data, the legal requirements Company must meet with the data, and the privacy of the individual referenced in the data.

We take the security of our data very seriously and have a responsibility to the individuals we hold data on behalf of on our systems and servers. Please refer to the following headings below to review what kind of data we keep and the process to request, review, change, or remove data we hold.

To see rights if you are an EU subject, please see Rights of GDPR subjects.

Personal identification information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies:

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

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How we use collected information -

PSW collects and uses Users personal information for the following purposes:

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• To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs;

• To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site;

• To improve our Site - We continually strive to improve our website offerings based on the information and feedback we receive from you;

• To process transactions - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service;

• To administer a content, promotion, survey or other Site feature;

• To send Users information they agreed to receive about topics we think will be of interest to them;

• To send periodic emails - The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How we protect your information:

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Pandora’s Soap Works. will take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information such as credit card data, that information is tokenized, encrypted and transmitted to us in a secure way.

While we use tokenization and encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service), are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Our Site is also in compliance with PCI vulnerability standards in order to create the most secure environment as possible for our users.

Changes to this privacy policy:

Pandora’s Soap Works  has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page.  We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Pandora’s Soap Works will review and update this policy at least every twelve months.
 
Your acceptance of these terms:

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

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